How menu design psychology can lift car wash ticket size
An industry consultant breaks down the behavioral economics behind wash package layouts, from the decoy effect to trimming choices for faster decisions.
Saturday, September 5, 2026
Get the BriefEvery story on the wire, newest first.
An industry consultant breaks down the behavioral economics behind wash package layouts, from the decoy effect to trimming choices for faster decisions.
A Tommy's Express executive says conveyor automation, license plate recognition, and membership billing no longer set operators apart, but free staff to focus on the guest experience.
Consultant Prentice St. Clair says full-service detail shops should offer standard interior, exterior, and complete packages, then handle everything else as add-ons.
An investment executive argues the sector earned private equity's attention by becoming underwritable, with subscriptions, real estate ownership, and operational discipline now driving value.
An Auto Laundry News column makes the case that reducing customer friction, not adding options, is what separates leading car wash operators today.
The New York State Car Wash Association held its first trackside gathering at Saratoga Race Course, with more events planned across the state.
The San Diego operator gathered staff from its 27 locations for an afternoon of recognition, food, and giveaways at Mission Bay.
The franchise opens at 4863 W. US Hwy. 10 and is inviting the community to wash for free from July 31 through August 9.
The franchise's newest DeBarr Road location opens with free washes from July 31 through August 9 and full express tunnel amenities.
A couple rushing to the hospital pulled into the closed car wash on Old Broadway, where the father delivered the newborn before paramedics arrived.