How AI and added perks are reshaping car wash membership retention
Way marketing executive Mark Thomas says operators using bundled benefits have cut churn to roughly half the industry average by giving members reasons to stay between visits.
Section
Technology
POS systems, license plate recognition, membership platforms, and the software layer of the wash.
Way launches subscription platform aimed at car wash membership retention
The auto services company Way is pitching license plate recognition and bundled driver benefits as a way to grow recurring wash revenue without discounting.
New platform maps overlapping trade areas and competitor activity
WINTL has launched a market intelligence tool that visualizes where wash customers come from and how competing sites overlap in the same market.
New waterproof tunnel display aims to turn wash time into ad revenue
MirageVision has launched an IP66-rated 4K screen built for the humidity and chemical spray of automated tunnels, pitched as a tool for membership sales and local advertising.
New retrofit system tracks chemical use and cost per wash in real time
Carwashminder's Flow Meter System puts sensors on individual chemical lines to flag injector problems, low barrels, and per-wash chemical costs from a cloud dashboard.
A three-tier framework for how car wash operators can adopt AI
A podcast conversation lays out three levels of artificial intelligence adoption, from consumer chatbots to autonomous agents, and where different wash sizes see the biggest gains.
Netchex debuts six AI HR assistants aimed at car wash operators
The payroll and HR platform's new Mesh tools target deskless workforces where site managers juggle payroll, scheduling, and shift coverage.
Autonomous car wash robot market projected to hit $4.79 billion by 2034
New research pegs the global autonomous car wash garage robot sector at $1.61 billion in 2025, with growth driven by labor savings, AI, and resource efficiency.
ISTOBAL heads to NACS 2026 with rollover and compact tunnel systems
The equipment maker will show its North America focused M'WASH PRO rollover and T'BRUSH tunnel module at the Las Vegas convenience and fuel trade show.
ISTOBAL to bring rollover, tunnel and connectivity gear to NACS 2026
The manufacturer will present its integrated wash ecosystem at booth C7285 during the October show at the Las Vegas Convention Center.